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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.97 out of 5 20,319 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- DanielaMos (@Daniela71305607) reported
@SenSchumer Since we are forced to homeschool that requires Internet service. Why are you ALLOWING @optimum TO ABUSE THERE COSTUMERS w/ LATE FEES & OTHER CHANGES ! There probably in your pocket paying you off.
- Kevin K (@CNJBrownBear) reported
@OptimumHelp @optimum Are we having an outage in the Edison, NJ, 08837 area? Please investigate and respond.
- Ghost (@E_Schlicht) reported
@OptimumHelp Hey I pay money monthly for your WiFi service and it never works and is ******* terrible. Why do you have the worst service by far in the westchester county / lower Hudson region?
- Lusine Demir (@lusinedem) reported
Now calling for the 5th time to @OptimumHelp @optimum to get my internet back after they accidentally canceled it. Worst service ever. DO NOT CONSIDER.
- Jennifer C. (@jenni_squirrel) reported
@OptimumHelp outage in Westchester County? Just lost signal during a meeting! Where do I get info on this?
- Hoonicorn (@Blitzen_ST) reported
@OptimumHelp HELP!! internet went out twice today and rebooting modem hasn't worked.
- K-Dubs [Team TSAN] (@thekev1983) reported
@optimum @OptimumHelp is pure garbage. They treat their customers like trash. Refuse to help. Refuse to give credits or anything. "Its not our policy" Well your policies suck! Your customers are nothing but a number to you.
- deadpool1 (@RyanBeck1) reported
@optimum has by far the worst customer service! As a new customer I have had nothing but issues. I had service installed without service And it took 6 hours of constant calling to finally reach someone who couldn’t help. I requested a supervisor and was lied to No one reached out
- Suzanne Korn (@SuzanneKorn) reported
@OptimumHelp when will the outage in zip 11213 be resolved? Extremely frustrating
- Mike Toro (@Coach_Toro) reported
@OptimumHelp Your service is horrible. I am still waiting for a supervisor to return my call.
